FAQ

Orders, Payments and General Questions

Can i update/cancel my order?
Is it safe to buy online?
How do I use a promotion or special offer code?
Can I send a gift card as a gift?
Can I gift wrap my order? Is your packaging sustainable?
Why the Arianotte jewellery are more expensive that the average?

Silver and Semi-Precious Stones

Is recycled sterling silver as high quality as the typical sterling silver?
Can i engrave my Arianotte piece?
How to take for my jewelry?
The semi-precious stones are natural or lab grown?
Do you use diamonds?